CRM historizes all your customer interactions, from the first call to signing the contract, through the exchange of e-mails, meetings and presentations. Monitoring and customer satisfaction accelerate the development of your company.
For your company to be effective, the data of your customer relationship must always be automatically updated, accessible and comprehensive - including all communications, meetings and exchanged documents.
CRM includes every customer, every lead and every request of customer service. It centralizes all the details, preferences and customer history. Your voice can be always personalized, relevant and based on updated data. All available on your smartphone or desktop and via reports and dashboards.
Your marketing experts can also use CRM to better interpret their sales pipeline and to easily make accurate forecasts. You will have a clear view of your processes, from the first question to the sale anywhere at any time.
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