Internal E-Consultant

The internal e-consultant provides advisory and support services on new technologies. His goal is to help his company, his customer to achieve its objectives and to solve its operating problems.

The daily of the internal e-consultant

In the company, the internal e-consultant offers solutions on how to optimize the use of new technologies: internet, intranet, extranet, software and computer equipment. He aims to improve the efficiency of these tools, while controlling IT costs: the internal e-consultant optimizes the performance of his company.

The consultant works as a real project manager. His function extends from the diagnosis of the existing to the training of users. He works alone or leads a small team, but also has to get in touch with many actors of the company or its subsidiaries. His specificity in relation to an external consultant is that he knows from the inside the organization of the company, its environment, its products, its technologies, its culture, its procedures.

The internal e-consultant is able to develop a diagnosis and has proven knowledge in the field of new information and communication technologies such as the principles and modalities of the web, the IT supply market. Finally, he must have a great command of office software and internet tools, project management and planning.

The internal e-consultant ensures the proper functioning of the organization and respects an alignment line. He has in mind the experience and the history of the company and must be able to understand its activities and its strategy.

The internal e-consultant is attached to the General Management and the Information Systems Department, to which he reports his findings. He has no formal and direct authority on the implementation of changes, only the leader makes the decisions. Nevertheless, his technical capabilities give him an operational influence.

The skills needed to become an internal e-consultant

- Ability to analyze and understand

- Sense of management

- Technological and computer skills

Training to become an internal e-consultant

Internal e-consultants are usually graduates of an engineering or business school. They may also hold a master's degree in e-commerce or e-business.

Graduates of high school diploma + 2 (Advanced Technician Certificate) also have their chance after 2 to 3 years of experience.

Opportunities

Firms recruit more and more young internal e-consultants at the end of their training. If he is hired in a large structure, he will get a full time. He is sometimes recruited to this post following an experience in the company, sometimes simply for his skills.

Professional evolution of the internal e-consultant

The internal e-consultant can evolve into positions of project manager, mission manager or functional architect.